The Accessible Canada Act is a federal law that aims to find, remove and prevent barriers facing people with disabilities. The Act applies to the federal government and to organizations that are regulated by the federal government. These organizations must consult people with disabilities and publish:

  • Accessibility plans
  • Feedback processes
  • Progress reports

Regulations tell organizations how and when they must publish these documents. Some organizations must follow more than one of these regulations.

Accessible Canada Regulations

All organizations that are covered by the Accessible Canada Act must follow the Accessible Canada Regulations. These regulations give details about the requirements in the Act. For example, they tell organizations what they must include in their accessibility plans, feedback processes and progress reports. They also tell organizations when and how to:

  • publish and update these documents
  • keep copies of these documents
  • notify the Accessibility Commissioner about these documents
  • provide these documents in other formats on request.

The Accessibility Commissioner is responsible for checking if organizations are following the Accessible Canada Regulations. Organizations that do not follow the Act and these regulations may have to pay a penalty (administrative monetary penalty). The regulations explain how to set the amounts of these penalties.

Accessible Transportation Planning and Reporting Regulations

All federally regulated transportation organizations involved in passenger services must follow the Accessible Transportation Planning and Reporting Regulations. The Canadian Transportation Agency (CTA) will check if organizations are following these regulations. For information about these regulations, contact the CTA.

Federally regulated transportation organizations must also follow the Accessible Canada Regulations.

Canadian Radio-television and Telecommunications Commission Accessibility Reporting Regulations

All broadcasting (radio and television) and telecommunications (phone and internet) organizations must follow the Canadian Radio-television and Telecommunications Commission Accessibility Reporting Regulations. The Canadian Radio-television and Telecommunications Commission (CRTC) will check if organizations are following these regulations. For information about these regulations, contact the CRTC.

Broadcasting and telecommunications organizations must also follow the Accessible Canada Regulations.

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