How we can help

The Accessible Canada Act is a federal law that aims to find, remove and prevent barriers facing people with disabilities. The Act applies to the federal government and to organizations regulated by the federal government.

About Us

The Accessibility Commissioner enforces the Accessible Canada Act and the Accessible Canada Regulations. The Accessibility Unit of the Canadian Human Rights Commission supports the Accessibility Commissioner in carrying out their responsibilities.

In the future, the Accessibility Commissioner will also receive complaints under the Act.

Tools for regulated entities

The Accessibility Unit is creating tools to assist organizations in meeting their obligations under the Act. These tools will be available on our website soon.

Contact us

If you cannot find answers to your questions on our website, you can contact us by:

  • Phone 
    Toll Free: 1-888-214-1090 
    TTY: 1-888-643-3304
    VRS: We accept video relay service calls made through Canada VRS. Fax: 613-996-9661
    Hours: Monday to Friday, 8:00 a.m. to 8:00 p.m. (Eastern Time)
  • Email

Legal disclaimer

The information on this website is not legal advice. If you need legal advice, you should speak with a lawyer.

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