Notifying the Commissioner

About

An organization must notify the Accessibility Commissioner within 48 hours of publishing:

  • Its accessibility plan
  • Its progress report
  • A description of its feedback process

If your organization does not have a digital platform that is accessible to the public (such as a public-facing website), it must display a printed copy of its accessibility plan, feedback process description and progress report in the reception area or entrance of each of its places of business. This must be visible and accessible to the public.

Notifying the Accessibility Commissioner

Send your organization’s notification to the Accessibility Commissioner by email: Info.Com@chrc-ccdp.gc.ca

Notifications must include:

  • the URL or hyperlink address of the accessibility plan, feedback process description and progress report, or
  • the mailing addresses of the places of business where the accessibility plan, feedback process description and progress report were displayed.

Contact us

For other questions, contact us:

  • Email: Info.Com@chrc-ccdp.gc.ca
  • Phone: 613-995-1151
  • TTY: 1-888-643-3304
  • VRS: We accept video relay service calls made through Canada VRS; Hours: Monday to Friday, 8 am to 8 pm (Eastern Time)
  • Fax: 613-996-9661
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